How to Choose a Digital Marketing Agency for SEO
A founder's guide to vetting agencies for algorithm-resistant SEO. Five questions that predict resilience, what to outsource, and what to keep in-house.
Frequently asked questions
1. Walk me through your last algorithm hit Not a client's. Theirs. Every agency with real tenure has had a site crater. Ask what happened, what they diagnosed, and how long recovery took. Good answer
The right answer involves a human editor with domain expertise, a named byline, and a reason each page exists. The wrong answer involves a content calendar and an AI tool.
3. How do you handle link acquisition?
Here is a quick filter for the responses you will hear:
4. What does reporting look like when traffic drops?
This is the tell. Agencies that report on rankings and sessions will send you a chart and a shrug. Agencies that report on revenue, assisted conversions, and branded search volume will send you a diagnosis.
5. Who actually does the work?
Agencies win pitches with senior strategists and staff accounts with junior generalists. Ask directly: who writes the content, who builds the links, who runs the technical audit. Then ask how many accounts that person manages.
How long should I give an agency before judging results?
Six months minimum for content-driven work, three months for technical fixes. But judge process at 30 days. If their first month's report is only rankings and sessions, the results will not improve.
Is a smaller agency better than a large one for algorithm resilience?
Not inherently. Smaller agencies often have senior people doing the work, which matters. Larger agencies have more resources during a crisis. Ask who touches your account weekly, and get it in writing.